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Service fee
schedule

Service fee schedule

(Applicable to transactions in Vietnamese Dong)

 

No Fee Categories Rates
A Account services
1 Account Opening/Closure and Maintenance
1.1 Opening a current account Free
1.2 Minimum balance requirement for opening and maintaining a current account Free
1.3 Account closure at the customer’s request
For organizations VND 100,000
For individuals VND 10,000
2 Transactions from Deposit Accounts
2.1 Cash deposits into savings accounts or current accounts at the Co-opBank branch of account opening. Free
2.2 Cash withdrawals from savings accounts or current accounts for cash deposited within 03 working days from the deposit date. 0.02% – 0.05% of the withdrawal amount

(Minimum: VND 10,000; Maximum: VND 1,000,000)

B Cash Services
1 Cash counting services for Customers not depositing funds with Co-opBank
1.1 Tallying at a Co-opBank branch 0.03% of the amount counted

(Minimum: VND 20,000)

1.2 Cash counting outside the branch transaction office
Distance less than 5km 0.05% of the amount counted

(minimum VND 100,000)

Distance from 5km or more 0.07% of the amount counted

(minimum VND 200,000)

2 Banknote Exchange Fees
2.1 Exchange of Unfit Banknotes Free
2.2 Exchange of Banknotes for Other Denominations
0% – 0.1% of the amount exchanged
C Money transfer service
1 Money transfer within the Co-opBank system and PCFs participating in the system
1.1 Within the same province/city
a Transfer from an account
Transfer to the beneficiary’s account at another branch VND 5,000/transaction
Transfer for cash payment to a beneficiary at another branch (without an account) 0.005% – 0.015% of the transfer amount

(minimum VND 7,500; maximum VND 250,000 per transaction)

b Money transfer by cash deposit 0.01% – 0.025% of the transfer amount

(minimum VND 7,500; maximum VND 750,000 per transaction)

1.2 Across different provinces/cities
Transfer from an account 0.015% – 0.025% of the transfer amount

(minimum VND 7,500; maximum VND 1,000,000 per transaction)

Money transfer by cash deposit 0.015%–0.03% of the transfer amount

(minimum VND 10,000; maximum VND 1,000,000 per transaction)

2 Outgoing Transfers Outside the Co-opBank System
2.1 Transfer from an account
Amount < VND 500 million before 3:00 PM 0.005%–0.015% of the transfer amount

(minimum VND 5,000 per transaction)

Amount ≥ VND 500 million (or amount < VND 500 million after 3:00 PM) 0.015%–0.03% of the transfer amount

(minimum VND 10,000; maximum VND 1,000,000 per transaction)

2.2 Money transfer by cash deposit
Amount < VND 500 million before 3:00 PM 0.015%–0.025% of the transfer amount

(minimum VND 7,500 per transaction)

Amount ≥ VND 500 million (or amount < VND 500 million after 3:00 PM) 0.02%–0.035% of the transfer amount

(minimum VND 10,000; maximum VND 1,000,000 per transaction)

3 Incoming Transfers (Applicable to Transfers Received from Outside the Co-opBank System)
Incoming transfer credited to an account Free of charge
Incoming transfer paid in cash Cash counting fee applies as specified in Section B, Item 1.1
4 Trace and Return Payment Messages
Within the Co-opBank System and Participating Member PCFs VND 5,000 per transaction
Outside the Co-opBank System VND 10,000 per request
D Other services
1 Account information request
1.1 Confirmation of balances of payment deposit accounts, savings deposit accounts and loan accounts upon customer request
01 copy/account VND 30,000/copy
Additional copy for the same account

 

VND 5,000/copy
Confirmation of actual balances maintained at Co-opBank VND 30.000/request
1.2 Account Statement Services
a Periodic transaction statements Free of charge
b Account statement by request VND 2.000 – VND 3.000/page
Within the current financial year VND 2,000/page

(minimum VND 10,000)

Outside the current financial year VND 3,000/page

(minimum VND 20,000)

1.3 Copies of documents
Within the current financial year VND 20,000/copy
Outside the current financial year VND 50,000/copy
2 Blocking of Deposit Accounts, Savings Passbooks and Valuable Papers Issued by Co-opBank at the Customer’s Request
For the use of services provided by entities within the Co-opBank system and participating member PCFs Free of charge
For the use of services provided by banks outside the Co-opBank system VND 100,000/copy
3 Notification
3.1
Notice of loss saving book and valuable papers VND 50,000/passbook
3.2 Notice of loss of a cheque VND 50,000/cheque
3.3 Notification of incoming funds to the beneficiary at the remitter’s request (charged to the remitter) VND 10,000/request
4 Fees for Authorization and Transfer of Ownership/Use Rights of Savings Passbooks and Valuable Papers 0.02%

(minimum VND 10,000; maximum VND 500,000)

Services fees - coopbank