The PCF must be a participant in Co-opBank’s CF-eBank fund transfer system.

The PCF must be a participant in the CFePCF remote service initiation system.

The customer must maintain a current account at Co-opBank.

The customer must execute a Debit Authorization Form empowering the Co-opBank Branch to debit their current account for the settlement of payables at the PCF.

Supporting PCFs in digital transformation

Assisting PCFs in minimizing administrative workload and debt collection from customers

Providing convenience and flexibility for customers in debt repayment

Contributing to strengthening the cooperative relationship between Co-opBank and PCFs

For PCFs

• Enable PCFs to expand customer reach and grow their market presence.
• Reduce the resources required for cash collection and disbursement services, including personnel, transaction facilities, and equipment costs, allowing PCFs to focus on developing their products and services.
• Reduce cash management and payment risks. Transactions are processed, recorded, reported, and settled by Co-opBank branches in a transparent and secure manner.

For PCF Members and Customers

• Deliver a Better Customer Experience and Enhance Customer Satisfaction
• Enable customers to repay loan principal, interest, and fees without visiting a PCF in person.
• Ensure a secure banking experience with customer information protected as a top priority. All transactions are encrypted to safeguard customers’ personal information, providing enhanced security and confidentiality.

Fees are applied in accordance with Co-opBank’s regulations from time to time.

The payment currency is Vietnamese Dong (VND).

The fee payment method is stipulated in the Collection Service Agreement.