Terms & Conditions

06/07/2026 - 7:29:15 CH
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Introduction

The website with the domain name “www.co-opbank.vn” is the property of the Co-operative Bank of Vietnam (Co-opBank). By accessing this Website, you acknowledge that you have clearly understood, fully accepted and committed to complying with the following Terms & Conditions:

Copyright and Trademarks

All content available on this Website, whether in whole or in part, including but not limited to trademarks, logos, images, icons, software, text, and other materials, is the property of Co-opBank and/or is owned or controlled by Co-opBank.

The Co-opBank brand, including its logo, name, color scheme, symbols, and service marks displayed on this Website, is protected under applicable intellectual property laws.

As the lawful owner of the content displayed on this Website, Co-opBank reserves the right to modify, supplement, remove, or update any content on the Website at any time without prior notice. Information relating to products and services published on this Website is provided for general information purposes only and does not automatically constitute an offer or become effective at any specific time or location. Co-opBank reserves the right to suspend, discontinue, or terminate any services provided through the Website at its sole discretion.

No person may alter, delete, destroy, forge, reproduce, disclose, display, redistribute, or use any part or all of the materials on this Website for commercial or public purposes without Co-opBank’s prior written consent. The use of Website content is permitted only if all of the following conditions are met:

  • The content is used solely for the purpose of conducting transactions with Co-opBank. 
  • The source is properly acknowledged, the original link to the source material is retained, the integrity of the information is preserved, and Co-opBank’s intellectual property rights are fully respected. 

Access and Use

Unauthorized use of this Website is strictly prohibited, including but not limited to unauthorized access, misuse of passwords, or unauthorized use of any information or materials published on the Website. If Co-opBank detects any unauthorized access to or use of the Website, it may immediately terminate this agreement and/or your access to the Website at any time without prior notice and may seek compensation for any damages incurred, where applicable.

E-mails

Co-opBank does not guarantee the confidentiality of emails transmitted to Co-opBank via the Internet. Co-opBank shall not be liable for any loss or damage arising from the use of unsecured email communications. Co-opBank shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the improper use of this Website, failure to follow applicable instructions, or non-compliance with information security requirements.

Limitation of Liability

For liabilities under any conditions or warranties that cannot be excluded by law, Co-opBank’s liability shall be limited, at Co-opBank’s sole discretion, to the replacement, repair, or re-supply of the products or services, or the payment of costs for such re-supply or repair.

Disclaimer

To the fullest extent permitted by applicable law, Co-opBank shall not be liable for any direct, indirect, incidental, consequential, or other losses or damages arising from or relating to this Website, any linked websites, or any person’s use of or inability to use the Website, including but not limited to losses resulting from errors, omissions, interruptions, delays in operation or transmission, viruses, system failures, or network failures.

Co-opBank prepares all information and materials published on this Website with the utmost care. However, Co-opBank does not warrant that the content is accurate, complete, suitable for any particular purpose, or free from errors or omissions. To the fullest extent permitted by law, Co-opBank also disclaims any warranty of non-infringement of third-party rights or ownership rights, and any warranty that the Website is free from viruses or other harmful components.

With respect to data transmission and information downloads, Co-opBank does not guarantee that transmission channels will be uninterrupted, error-free, free from delays, signal loss, viruses, malware, or other harmful components beyond Co-opBank’s reasonable control, nor does it guarantee that the use of the Website will not cause damage to your computer systems or devices.

You are responsible for using appropriate security software and protective measures, including regularly scanning your devices for viruses and other malicious software, to ensure the safe downloading and use of information from this Website.

Linked Websites

Co-opBank is not responsible for any information, materials, products, services, or content provided on third-party websites linked to this Website, nor for the security or privacy practices of such websites. When accessing or using any linked website, you are responsible for complying with the applicable terms of use, privacy, and security policies of that website and assume full responsibility for any risks, losses, or damages arising from such access or use.