On March 20, 2026, in Hanoi, the Co-operative Bank of Vietnam (Co-opBank) and Vietnam Payment Solutions Joint Stock Company (VNPAY) formally entered into a cooperation agreement to deploy an integrated digital payment and tax solution package for business households and enterprises. Jointly developed by Co-opBank and VNPAY, the solution package is designed to assist business households and enterprises in optimizing operational costs while ensuring full compliance with prevailing regulations on tax policy and electronic invoicing.
The signing ceremony was attended, on behalf of Co-opBank, by Mr. Nguyen Quoc Cuong, Chairman of the Board of Directors, and Ms. Pham Thi Hong Minh, Member of the Board of Directors and General Director. Representing VNPAY was Mr. Le Tanh, Vice Chairman of the Board of Directors and General Director.
Mr. Nguyen Quoc Cuong – Chairman of the Board of Directors of Co-opBank delivered remarks at the signing ceremony
The digital era is unlocking transformative opportunities for business households and enterprises, where revenue management, invoicing, and tax compliance are becoming faster, more transparent, and more accessible than ever before. As regulatory standards governing electronic invoicing and tax administration continue to evolve and tighten, the proactive adoption of technology has become not merely an operational imperative, but a decisive factor in enabling business households and enterprises to function more efficiently, reduce time costs, and pursue sustainable growth with confidence.
Against this backdrop, the cooperation between Co-opBank and VNPAY is aimed at empowering business entities with access to a comprehensive suite of digital tools — streamlining operations, optimizing costs, and enhancing overall business efficiency.
This latest agreement builds on an established partnership: in late May 2025, Co-opBank and VNPAY signed an initial cooperation agreement to deploy a comprehensive payment solution suite encompassing VNPAY-QR, VNPAY SmartPOS, and VNPAY PhonePOS. Through the implementation of this collaboration, Co-opBank’s customers — spanning businesses and business households across diverse sectors — have been able to seamlessly access and leverage a full range of modern payment services, streamline their operational workflows, improve business performance, and deliver convenient payment experiences by accepting transactions from multiple channels, including domestic cards, international cards, and electronic payment applications.
Mr. Le Tanh – Vice Chairman of the Board of Directors and General Director of VNPAY delivered remarks at the signing ceremony
Marking this expansion of cooperation, Co-opBank and VNPAY will continue to deploy a digital tax payment solution suite designed to be user-friendly and simple, in line with the practical needs of business households and enterprises. Even for customers who are new to technology, the solution ensures convenience, enabling them to operate with confidence while fully complying with current tax regulations.
The solution package jointly developed by Co-opBank and VNPAY integrates modern tools to create a synchronized and seamless operational process, including:
– Sales and tax declaration software: Provides transparent transaction information and centralized management on a single system. All transactions are updated in real time and can be integrated with VNPAY-Invoice to issue e-invoices directly during the sales process. Business households can perform simple operations to fully declare taxes in compliance with regulations without errors, thereby standardizing documentation and optimizing operating costs.
– E-invoicing (VNPAY-Invoice): Supports business households in creating, issuing, and sending e-invoices quickly and securely, meeting the requirements of tax authorities. It can be easily integrated with sales and accounting software and allows secure storage of invoices for up to 10 years.
– E-contracts (VNeDOC): Enables users to manage and sign internal documents and contracts anytime, anywhere. Built on the VNPAY Cloud platform, which meets the highest security standards certified by the Authority of Information Security under the Ministry of Information and Communications, all documents and contracts are encrypted before storage to ensure protection against cybersecurity risks. VNeDOC integrates multiple signing methods such as remote digital signatures, USB Token signatures, and image-based signatures with authentication, allowing businesses and partners to flexibly choose the most suitable signing method.
– Digital signature (VNPAY-CA): A comprehensive mobile-based digital signature solution with legal validity equivalent to handwritten signatures and corporate seals. The service supports signing anytime, anywhere, helping save time and operational costs. The system complies with security standards set by the Ministry of Information and Communications, ensuring data integrity and absolute security for digital transactions.
Co-opBank and VNPAY collaborate to deploy a digital payment and tax solution package
Speaking at the signing ceremony, Co-opBank’s leadership stated: “The greatest value of the cooperation between Co-opBank and VNPAY does not lie in individual products, but in the ability to connect, integrate, and expand into a digital ecosystem that is essential in the new era. It is this integration that creates the strength to enhance operational efficiency, facilitate customer access to services, and improve the competitiveness of the entire cooperative economic sector. In the coming time, the cooperation between Co-opBank and VNPAY is expected to continue expanding more strongly, not only in scale but also in technological depth and the value it delivers.”
In particular, in order to support business households in the initial stage, Co-opBank and VNPAY are offering an attractive incentive package: free access to the digital tax solution suite until the end of 2028. With just a one-time registration, customers can enjoy unlimited use of sales management software, e-invoicing, and digital signature services. This policy aims to reduce costs and accelerate the transition from traditional management methods to a digital environment for business households and enterprises.
To experience and receive direct support, business households and enterprises can contact Co-opBank branches and transaction offices nationwide. Hotline: 1900.54.55.54
Overview of the signing ceremony between Co-opBank and VNPAY
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