The year 2025 concluded with several significant milestones in the Co-operative Bank of Vietnam’s (Co-opBank) journey of innovation and institutional development. Despite persistent challenges in the economic environment, Co-opBank remained committed to its core objectives: safeguarding system integrity, exercising proactive governance, responding with agility, and implementing decisive measures. Consequently, the Bank achieved notable results that contributed meaningfully to the stability and advancement of the People’s Credit Funds (PCFs) network nationwide.
Co-opBank consistently upholds its fundamental mission of positioning PCFs at the core of its operations, thereby reinforcing its role as the Bank serving the PCF network. In 2025, Co-opBank proactively managed capital intermediation and delivered timely liquidity support to PCFs when required. The Bank strengthened its credit assessment and supervisory functions while maintaining rigorous oversight of credit growth in tandem with enhanced credit quality. Concurrently, its branches bolstered their risk management capabilities, reinforced early-warning systems, and ensured strict adherence to operational standards.
Ms. Pham Thi Hong Minh – Member of the Board of Directors, General Director of Co-opBank
Through the implementation of comprehensive and coordinated solutions, Co-opBank has maintained robust credit quality and a stable financial foundation, thereby establishing a critical “safety zone” for the entire PCFs network. This achievement is particularly significant given that numerous PCFs continue to face challenges in governance, human resource development, market competition, and increasingly stringent regulatory compliance requirements.
The year 2025 marked a significant breakthrough in supporting PCFs network. Co-opBank implemented numerous practical measures to accompany PCFs in their development, including: establishing a competitive intermediation capital interest rate policy; strengthening inspection, supervision, and technical assistance for underperforming PCFs; intensifying comprehensive restructuring advisory services; collaborating with the Vietnam Association of PCFs to develop 26 model regulations and internal governance frameworks for implementation across the entire PCFs network; expanding modern banking products and services by connecting electronic payment platforms to more than 1,000 PCFs nationwide; and conducting specialized training programs on governance, operational excellence, and technology to enhance PCF staff capabilities in meeting evolving requirements.
Ms. Pham Thi Hong Minh – Member of the Board of Directors, General Director of Co-opBank and Leadership of the SBV Region 8, presented commendations to outstanding PCFs in the area
These efforts have enabled the PCFs network to strengthen its governance capacity, standardize operations, enhance regulatory compliance, and affirm the vital role of the cooperative financial model in rural economic development.
As a state-owned bank, Co-opBank has continued to fulfill its mission as a capital conduit for the economy, with particular emphasis on the production sector and agricultural and rural communities. Co-opBank has prioritized funding for: small and medium-sized enterprises (SMEs) and critical production and business enterprises; household economies, cooperatives, and cooperative groups—which represent a substantial proportion of the rural economy; agricultural value chains, high-tech applications, and production models adhering to VietGAP and GlobalGAP standards; and lending programs addressing livelihood needs while promoting safe and sustainable household economic development.
Co-opBank has also standardized credit assessment procedures and strengthened post-disbursement monitoring, applied real-time risk monitoring systems, and maintained close alignment with the credit policies of the Government and the State Bank of Vietnam.
As a result, outstanding loans to enterprises and individuals achieved sustainable growth, credit quality remained stable, and the non-performing loan ratio was maintained at a low level, thereby contributing to local economic development and improving livelihoods in rural communities.
Recognizing digital transformation as a key strategic driver, Co-opBank has allocated substantial resources to modernizing its operations. Over the past year, the Bank significantly advanced the Co-opBank Mobile Banking application, Co-opBank NAPAS chip cards, and digital solutions for PCFs; integrated data systems, automated processes, and deployed real-time risk management tools; and expanded cashless payment services at PCFs, enabling rural residents to access modern banking services. Digital transformation has enabled Co-opBank to optimize operations, reduce costs, enhance process transparency, improve customer experience, and increase the effectiveness of network support.
Co-opBank continues to position human capital as the central pillar of its development strategy. In 2025, the Bank implemented comprehensive domestic training programs and deployed staff to participate in training courses organized by international institutions such as ACCU and FSCT, with the objective of enhancing staff competencies, particularly in digital technology, risk management, and modern banking operations.
The cultural values of “Cooperation – Responsibility – Efficiency” have been consistently promoted, fostering a professional, cohesive, and innovative working environment that serves as the foundation for Co-opBank to cultivate a resilient workforce capable of meeting the demands of a new era.
Co-opBank affirmed its position as a modern cooperative financial institution (Photo: Co-opBank Boards of Managers)
Entering 2026, Co-opBank has established key strategic priorities: maintaining operational stability; effectively implementing enhanced risk management standards; strengthening support for the PCF network, with priority given to underperforming PCFs; promoting prudent credit growth and channeling capital toward the Government’s priority sectors; accelerating digital transformation and expanding digital products and services for PCFs and their member communities; enhancing operational efficiency, optimizing capital utilization, increasing fee-based income, and controlling costs; and developing high-quality human capital aligned with the Bank’s modernization strategy.
With a commitment to innovation, decisive action, and system-wide collaboration, Co-opBank firmly reaffirms its position as a modern cooperative financial institution, supporting the prosperity and sustainable development of millions of PCF members, cooperatives, and participants in the collective economic sector.
As of December 31, 2025, Co-opBank’s total capital increased by 11.41% compared to December 31, 2024; total mobilized capital rose by 11.2%, of which intermediation capital deposits from PCFs increased by 7.15%; total outstanding loans across the system grew by 28.96%, comprising outstanding loans to PCFs, which increased by 77.98%, and outstanding loans to enterprises and individuals, which rose by 26.06%; the non-performing loan ratio was maintained at a low level of 0.35%.
Pham Thi Hong Minh
Member of the Board of Directors, General Director of Co-opBank
